Training for used car salesman

Recently I visited my local Verizon store to fix a problem with the phone reading the memory card. First Verizon store, nope can't help. Have to go to the "corporate store". OK, went across the river to the C store for the problem, nope no can do, cracked screen. I told them I didn't care about the cracked screen, I wanted and need the extra memory. Basically that's what they thought, they didn't care either. I have to file a claim with the $7.99 a month insurance company AND they told me, in a online form, its Verizon problem with the memory card. SO I call Verizon tech support and they tell me its the insurance company fault, but has volunteered to act as the arbitrator between me and the insurance company on the same line at the same time. 

More on the phone call later!

Now the insurance has no problem replacing the phone, as per the Verizon agent, but there is a $79.99 non refundable refund! HUH, really?? SO I basically buy the fing phone again? Yep.

Now for the icing on the cake. Do you know what you get for your 80 bucks? A REFURBISHED PHONE!
Yep a second hand phone and I asked really? She said, No you may get a new phone, but that's not likely since they have so many refurbished ones around.

So when you buy that phone, take a good look at the sales person. In five years the next time you see them you might hear "What can I do to get you into that new car you've always wanted."

I wished they would make a real mans phone, one that can hang with a working man.